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FAQ

WELCOME TO ETHOS FOREST

Our Commitment to Your Relaxation

1

Reserve Room

Begin your journey by choosing the perfect space to call your own — a cozy retreat where nature welcomes you home.

2

Book Extra Service

Enhance your stay with nourishing meals and thoughtful services, lovingly prepared to make every moment more meaningful.

3

Come to the Resort

Let the forest guide your way — follow the path to our sanctuary and arrive where peace and nature embrace.

4

Enjoy the Stay

Breathe, unwind, and immerse yourself in the rhythm of the forest — every detail is here to make your stay truly unforgettable.

FREQUENT QUESTIONS

Answers Along the Path

We know planning a getaway comes with questions. To make your stay as smooth as the forest breeze, we’ve answered some of the most common questions our guests ask. Let this guide ease your mind, so you can focus on the joy of your upcoming retreat.

Does Ethos Forest provide dine-in meals?

Besides breakfast, you can have your lunch or dinner in our restaurant – Moya Cafe.

You can refer to the opening hours or menu in the "Cafe" tab menu.

Dinner hotpot and BBQ need to be booked in advance.

Free breakfast is available for our staying guests from 8:30am-10:00am. Visit our "Cafe" page to see a list of food options.

Check-in is at 3 pm, and check-out time is 11am.

Please contact us if you need to Check-in earlier, or Check-out later. We will try our best to accommodate your request.​

Please approach our friendly staff at the Moya Cafe to check-in.

Kindly mention your name used for booking and make a refundable deposit by cash or by e-wallet. Our team will then guide you to your room.

Yes, only online payment is available for all accommodation bookings. The confirmation email will send after payment is completed.

We provide free parking space on site, but please note that guests are fully responsible for their own belongings & vehicles.

Most activities are currently free of charge, with a few exceptions such as Veggie BBQ, and Cleansing Campfire. Please let us know which activities you're interested in so we can prepare ahead of time.

If you would like to go hiking, it's only a short 15 minutes hike up one path, please do not worry about getting lost and approach our friendly staff if you have any concerns.

Due to the weak signal, we cannot provide a stable WIFI facility. We encourage our guests to immerse fully into the natural surroundings to get the most out of your getaway at Ethos Forest.

Cancellations before 14 days of the booked date can be rescheduled at no cost.

Cancellations within 8 to 13 days of booked date will be charged 50%.

Cancellations within 7 days of booked date will be charged the entire booking and considered as no-show.

All rescheduling is only valid within one month of the booking date, subject to availability.

* For corporate members, please refer to your agreement.

We strictly do not allow meat at Ethos Forest as we are a meat-free nature resort.

Durians and alcohol are allowed in moderation, but please consume them in the open areas and clean up after yourselves.

Cooking is allowed in family suite with private kitchen. Campers are entitled to complimentary use of outdoor kitchen as well. Please clean up after use. Kindly note that seafood or meat products are strictly prohibited.

BBQ equipment is available for rent at RM50 (subject to availability).

Water dispensers are always available 24/7 in our café area. Our guests may get the hot water from there.

For the comfort of all our visitors, we have a 10 pm volume down policy.

Kids without extra bed and breakfast is free of charge.

With extra bed & Breakfast is RM90 per pax.

Ethos Forest encourage customer to be friendly to animals. But with due respect to our customer who come from all walk of life, we do not allow to bring pets to Ethos Forest. Thank you for your understanding.

Smoking is not allowed at Ethos Forest, thank you for your kind understanding.

Yes, we always encourage companies to offer their staff a "Refresh & Recharge" session at Ethos Forest. Please contact us at 012-924 9662 for a corporate package with special value.

Whenever we can, Ethos Forest wants to share earth, share bliss. That's why we offer special discount pricing for qualified NGOs and educational institutions. Please contact our friendly staff for more details.

Here's a sample activity schedule guests may enjoy. Please note that this is NOT a fixed schedule, guests can still adjust their schedule according to their needs. Kindly tell us which activities you're interested in through WhatsApp (012-924 9662).

Day 1
3pm - Check-in
4pm - Paper Crafting 造纸活动
5pm - Tree Hugging 抱树
6pm - Veggie Hotpot 素食火锅
8pm - Scorpion Search 寻找野生蝎子
9:00pm - Karaoke 卡拉OK
10:00pm - Stargazing 观星

Optional 自选项：
Before Sleep 睡前: Foot Soaking Spa 足浴水疗

Day 2
6:40am - Sunrise Hike & Sea of Clouds 日出登山 观云海
8:30am - Breakfast 早餐
9:30am - Earth & Water Element Meditation (Aura pool & 64 Energy Path) 山水池 & 64能量步道
11:00am - Check-out

Some activities might have a small fee and subject to availability.

What is your maximum accommodation capacity?

We currently have 18 rooms available, which can fit 37 pax without extra beds. With extra beds, we can accommodate up to 70 pax.

The Family Suite / Family Villa come with 2 Twin Rooms, 1 Queen Room, 1 private living room, and 1 private kitchen. Family Villa attached with Private Balcony.

For Family Suite / Family villa guests, we are offers 3 extra beds worth RM270 and 3 Veggie Hotpots worth RM150 FREE of charge.

The family suite / Family Villa are a more spacious option that can accommodate 6-11 guests.

Only Family Suite / Family villa guests have a refrigerator available in the private kitchen.

Any toilet and shower facilities for campers?

Yes, there is a shared toilet with warm water shower available for campers.

The campsite fee does not include tent rental.

Guests may bring their own tents or rent from us, along with other appliances such as portable fan & light, mattress, BBQ Equipment etc.

The fee will be a normal campsite fee+headcount fee. Breakfast is included for everybody.

Guests may choose to rent other camping appliances from us as well.

We can send you a tutorial video for guests to try setting up their tents as part of the camping experience. However, guests may also approach our friendly staff for help if they are having trouble setting up their tents.

Aditya Hall Campsite & Starry Rooftop Campsite have a limited number of electricity sockets nearby, but the Lakeside Campsite does not.

The nearest electricity socket for Lakeside guests will be next to the Block B shared toilet.

Fridges & freezers are available at our cafe and Block B outdoor kitchen, guests may choose to store their items there. Guests shall be responsible for their own belongings and remove their items upon check-out.​

For special needs, write to us and we will be happy to help you

CONTACT US

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